To sign up for eStatements, or to receive copies of any statements, please call 866-SUNMARK on or after November 2, 2020. Beginning with your November 2020 statement, all members will begin receiving statements through Sunmark. Members will receive paper statements through October 2020 from Columbia-Greene FCU. Interested members can sign up easily by calling 866-SUNMARK or stopping by any branch on or after November 2, 2020.
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Sunmark offers real-time online banking, mobile banking with free remote check deposit, text and email alerts, online BillPay, and eStatements. What online and mobile services does Sunmark have?
Yes, savings and checking rates will be updated to reflect Sunmark’s rates on October 31, 2020. Will the rates on my Columbia-Greene FCU accounts change? All members will be receiving a packet in September that will include a new account number and information regarding important actions. Yes, all Columbia-Greene FCU members will be receiving new account numbers. On November 2, 2020, your Columbia-Greene FCU account will officially become a Sunmark account. When will my Columbia-Greene FCU account officially become a Sunmark account? You will also see some new Sunmark faces! Yes! The current Columbia-Greene FCU branches will remain open with the same familiar employees that will continue serving you. Will the Columbia-Greene FCU branches remain open? We currently offer thirteen convenient branch locations across the area with access to 30,000 surcharge-free CO-OP ATMs nationwide. Sunmark has the same member service philosophy as Columbia-Greene FCU so members will be treated with the same quality experience. We also offer state-of-the-art technology and a comprehensive suite of online and mobile banking tools. The merger will provide several key benefits, such as convenient access to new competitive products, services and opportunities. Our mission: We work together, achieve excellence and create value to enrich the financial well-being of our members. We’re proud to be a local financial institution that can offer our members something more because we get to know them and we live in their communities. Since 1937, Sunmark Credit Union has been working to improve financial welfare for individuals, families, communities, and businesses in the Capital Region and beyond. To help we have included a complete list of Frequently Asked Questions. If you don't not find your answer below, stop in any branch or call us at 866-SUNMARK, and we will be happy to answer any question you may have. Online Banking Guide Frequently Asked Questions We know you may have questions. Monday, November 2, 2020: Welcome to Sunmark! All of our services are now available to you, including our branches, Member Solution Center, Online and Mobile Banking, mobile app, and more! For more information on our electronic services, please read the enclosed information sheet or visit Conversion Guide Please begin using your new Sunmark debit card. Please note, your Columbia-Greene FCU debit card and checks will no longer work. Sunday, November 1, 2020: Your Sunmark account is now active.
Sunmark’s branches and Member Solution Center will be closed for the account conversion. Any change in rates or fees will take effect at this time. You will not be able to use your Sunmark or Columbia-Greene FCU debit card or utilize ATMs, but you can begin using your new Sunmark checks, if applicable. On this day, you will not have access to either account. Saturday, October 31, 2020: Your Columbia-Greene FCU account will officially convert to a Sunmark account.
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